Thank you for buying a ticket to The Trail Running Film Festival: June Virtual Edition on Saturday, June 6th at 8:30 pm (Eastern)/5:30 pm(Pacific). We are stoked to be bringing the festival experience to you in the comfort of your own home! If you can't watch the show live or if you want to watch the show again the show will be available to anyone who buys a ticket until Sunday June 14th 11:59PM(Pacific Time).
If you bought your ticket BEFORE 5pm(Pacific Time) on Friday June 5th you should have received an email from us with the link to the show around 5pm on Friday. If you didn't get that email, please email us at email@example.com
f you bought your ticket AFTER 5pm(Pacific Time) on Friday June 5th you should have received a confirmation email from UltraSignup with the link to the show. If you didn't get that email, please email us at firstname.lastname@example.org
What to Expect:
We've got lots of great things planned in addition to films:
Live music in the studio with Joe Capoccia of The Pine Hearts starting at 8:15 PM(Eastern)/5:15(Pacific). This a good time to practice your speed reading and typing in the show's chat room!
A statement from Outdoor Arts and the Trail Running Film Festival, acknowledging and responding to the realities and challenges in our current world.
We have a great selection of films to share with you! Expect the show to run for about 2 hours.
We'll do an after-show live Q&A with your hosts Abram and James and special guests.
A chance to win prizes with a special Festival version of the game you know and love. Details here: Trail Film Festival BINGO
During the show, we'll have "chat" and "poll" channels open for mass communication. You can choose to keep these open or close them, it's your choice.
T-shirts are available to purchase here: Territory Run Co.
If we experience major technological disruptions during the show, we'll email everyone and post updates via our website and social media channels.
Tips for a Good Viewing Experience
As we all know technology is great until it's not. The following guidelines should help you prepare for the best viewing experience:
15 Minutes before the show starts, the "watch link" will go live and begin streaming our live, in-studio, pre-show musical entertainment and the chat will be up and running. But we recommend that you go to the page now and bookmark the page so it's easy to find when the show starts.
You can watch via your portable device or computer but there are also a variety of ways to watch Vimeo live stream shows on your TV. If you have a smart tv with a web browser you can enter the show link into your TV browser. You might be able to screen mirror to your TV. You can always go "old-school" and connect to the computer to your TV with an HDMI cable. We don't believe Vimeo Livestream will work with apps like Apple TV, Chromecast, Roku or Firestick at this time, sorry! This link will take you to a more detailed guide: How do I watch an Event on Livestream?
To get rid of the chat room
Click on the three dots on the top and right side of chat box, click it, and then click minimize. If you don't see the three dots or it's not working try exiting the full-screen view. Then try to click the three dots and select minimize for the chat box. Then when you go back to full screen it should be gone.
General Tech Issues
Try hitting your refresh button
If you are still having technical difficulties, it's possible we are sending the stream at a bitrate higher than your connection can handle. Check your download speed at http://www.speedtest.net/.
You may want to try streaming at a lower video quality(click the settings icon on the bottom right of the video player, next to the volume icon)
We also recommend clearing your browser’s cache and ensuring your browser is updated to the most recent version.
You can also try using a different browser like Chrome, Microsoft Edge, Safari, Firefox, etc.
And when all else fails try restarting your computer.
And you can also try watching the show at another time, the show will be available to watch via the same link until Sunday June 14th at 11:59pm(Pacific Time)
If you are trying to use streaming devices like Roku, Apple TV, Chromecast, Fire Stick, etc. the live show will probably not work with those at this time. Once the live show is over and the recording of the show is available that video might work via those streaming devices. We are hoping that Vimeo will eventually get livestream to work on those devices. For now we recommend using an HDMI cable, or a Smart TV or possibly screen mirroring.
Smart TV Questions
Type the link for the show into your browser bar.
If you have further needs regarding tonight's show please email us email@example.com